Lead time depends on item complexity and quantity. Typical custom jewelry or apparel production ranges from 4-8 weeks; we’ll give a firm timeline in your quote. Plan ahead for seasonal peaks.

We inspect every order before shipping. For defects or damage, contact us promptly; we offer repair or replacement options depending on the issue and order type.

Quality with wholesale reliability. Every ring, necklace, and shirt is designed and finished in Nicholasville, Kentucky, with hands‑on attention to detail from concept to final proof. We pair artisan craftsmanship with production processes built for groups—so schools, athletic teams, equine stables, clubs, and businesses get pieces that look and last like custom work, even in bulk.

Fill out the form on the “Contact” page or email mred13@edscustomshop.us, call or text (859) 550-5475, or visit by appointment in Nicholasville, KY. Consultation is always free — include your item, quantity, deadline, and a logo file for the fastest quote; we typically reply within 1–2 business days.

Consultation is always free — no money is due until your design is finalized and ready to send to production. Custom orders typically require a deposit to begin production, with the remaining balance due before shipping; exact payment terms and deposit amounts will be detailed in your written quote.

Working with us is personal and hands‑on. Consultation is always free and we guide you from concept to digital proof, no payment is due until your design is finalized and ready for production. We pride ourselves on meticulous attention to detail, responsive customer service, and reliable fulfillment for team and wholesale orders (typical runs start at 25 pieces)—shipping to all 50 states.